ChatGPT is gradually emerging as a new way to access information, effectively replacing traditional search methods like Google for many users. This shift prompts an important question: is this a genuine revolution in how we interact with information? In this article, Sky Solution will explore how ChatGPT operates, utilizing natural language processing and machine learning to generate human-like responses. We will also discuss the potential risks of becoming overly dependent on this technology in our professional and daily lives, including issues related to misinformation, critical thinking, and research skills. By examining these factors, we aim to provide a clear understanding of ChatGPT’s impact on modern information access.
I. ChatGPT – A New Approach to Information
The claim that “ChatGPT is making Google obsolete” may sound exaggerated, but there’s no denying that ChatGPT is changing the way we search for and process information. Today, instead of typing in keywords and sifting through numerous search results, many people simply ask ChatGPT for clear and concise answers. Not only does it help retrieve information, but ChatGPT can also assist with writing, planning, content creation, and even support in complex technical tasks. With its ability to understand and respond, ChatGPT is becoming a valuable assistant in both work and daily life.
Let’s consider a simple example. I’m researching sales management software available in Vietnam, aiming to choose one for myself. Instead of searching Google for competitor reports, I ask ChatGPT directly for a quicker response, even using the Pro version. I asked, “List the features of the sales management software KiotViet,” but I accidentally typed the name wrong as “ViosViet,” a non-existent software. Surprisingly, ChatGPT still provided me with a very convincing answer.
This small mistake highlights a risk: ChatGPT can generate answers that sound very plausible but are incorrect or even entirely existed. We can easily verify this particular answer; however, it becomes harder and more time-consuming to check accuracy for more complex issues.
II. Hidden Risks in ChatGPT’s Mechanism
Why does ChatGPT seem to always provide answers that “sound so reasonable”? The reason lies in its fundamental design to generate text by continually predicting the next word in a sequence. For instance, when generating a paragraph, ChatGPT predicts the word with the highest probability of following the previous one, based on statistical data drawn from a vast amount of knowledge, including millions of books and web pages used to train the model. While the detailed operation is more complex, that’s the basic principle. The model’s ability to retain grammatical structures and context from hundreds of millions of texts enables ChatGPT to produce human-like writing.
Comparing this to Google, which is a search engine designed to optimally retrieve information created by individuals and organizations worldwide, users must research top results, compare them, and synthesize the information—effectively verifying sources themselves. In contrast, ChatGPT directly generates content. The advantage is faster, more straightforward answers, but the downside is that if we trust incorrect results, the consequences can be unpredictable.
III. Conclusion
ChatGPT is gradually emerging as a new way to access information at work, effectively replacing traditional search methods like Google. This shift raises an important question: is this truly a revolution in how we interact with information? In this article, we will delve deeper into how ChatGPT operates, exploring its capabilities and benefits in the workplace. Additionally, we will examine the potential risks associated with becoming overly reliant on this technology, particularly in terms of information accuracy and critical thinking. Understanding both the advantages and the challenges of using ChatGPT at work is essential for leveraging this powerful tool effectively while ensuring that we maintain our ability to verify and analyze information in our professional and daily lives.
